Have you tried turning it off and on again?

THAT ALMOST NEVER WORKS. If the issue is as simple as needing drivers or a product manual start here —

Manuals & Drivers

So it’s not a driver issue?  Send us an email. We’ll get to the bottom of this.

Hardware Replacement Policy

Did you love your EagleTec products A LITTLE TOO HARD? It happens, lets get to the bottom of this..

Quality Guarantee

EagleTec product servicing guarantee and warranty period:

EagleTec provides one year of warranty coverage. The purchase invoice must be presented together with the original packaging for warranty reference purposes. The warranty period starts from the date of purchase and if the date of requested product servicing falls within the warranty period, EagleTec will repair or replace the product. Any repair or replacement made to a product will not extend the original warranty period.

Warranty Exclusions:

This warranty does not cover hardware or software not produced by EagleTec. In addition, EagleTec does not guarantee the maintenance of any memory storage products or the data integrity of any information, content or data contained within them. Warranty services will not be provided in the following cases: expendable parts, products misused not according to its intended function, products incorrectly used, external damage of products, natural disasters, man-made disasters, incorrect self-assembly, self-repair or self-modification of products.

Support:

If you need support with any EagleTec products, please contact us at the form to the right, or at info@eagletec.com.

Your Name (required)

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Your Message

Frequently Answered Questions

Troubleshooting (12)

How do I connect my wireless mouse to my computer?

The wireless mouse needs a USB receiver to be plugged in to your computer. Often, this nano receiver is stored in the bottom of the mouse when not in use. Simply plug this in to your computer and you are good to go.

Why doesn’t my wireless mouse doesn’t have a power button?

Some wireless mice are born without power buttons. They still manage to live a healthy life, and this is in fact quite normal.

  • The mouse will automatically hibernate wand shut down to conserve power after eight minutes without use.
  • Press any button to wake the mouse.

M601 / M602 FAQ

Software and Manual

You can download the software and manual using the link below:

http://www.eagletec.com/downloads/

M601 Software

To find the installed software, here are the steps that you can follow:

  1. Go to Start button
  2. Click All programs
  3. Click 5-button mouse
  4. Click Driver Configuration
  5. Mouse icon will appear on your taskbar
  6. Double Click the icon and you can program the buttons

It has 33 options for button configuration:

  1. Click
  2. Auto Scroll
  3. Right Click
  4. Back Command
  5. Forward Command
  6. Copy
  7. Cut
  8. Paste
  9. Mark
  10. Double Click
  11. Delete
  12. Open my Computer
  13. Mail
  14. WWW
  15. Scroll Repeat Up
  16. Scroll Repeat Down
  17. Application Switch
  18. Close Window
  19. Scroll Left
  20. Scroll Right
  21. Redo
  22. Undo
  23. Run…
  24. Start Menu
  25. Word
  26. Excel
  27. Power Point
  28. Calculator
  29. Log off
  30. Maximize
  31. Minimize
  32. Zoom –
  33. Zoom +

Connection Quick Fix

Try to use a different USB port and restart your PC. If the problem persist contact us directly.

Warranty

18 months replacement warranty. Please contact us directly for warranty services.

 

M801 / M901 FAQ

Software and Manual

You can download the software and manual using the link below:

http://www.eagletec.com/downloads/

Macro

If you want to use and record actions using Macros please do the following steps.

Step 1 – Click the button that you want to use.

Step 2 – Got to Macro -> Macro Manager

Step 3 – Record the actions that you want to use. For example, if you need to record continuously pressing the left or right click, click on Mouse Actions located at the bottom right corner, and then click [Left button] or [Right button].

Step 4 – When you want to cancel the process, press the stop button to cancel this function.

Cancelling Macro

Please note that this Redragon Mouse will not be able to cancel this function, once it starts, it will perform the process until it finished.

Connection Quick Fix

Try to use a different USB port and restart your PC. If the problem persists, contact our customer support team.

Binding Keys

  • Open the Redragon mouse software and go to the “MAIN tab”
  • Choose the button you want to customize
  • Click the button and a menu list will appear
  • If the key that you want to bind is not in the list, choose single key for single key command (i.e. [ENTER]) and Combo Key for key combination commands (i.e. [CTRL]+[ALT]+{DELETE])
  • Click “Apply”

Changing DPI

  • Open the Redragon mouse software and go to the “DPI tab”
  • Note that the mouse has 5 default profiles DPI1-DPI5. You can change the DPI settings up to 16400 DPI of every profile of the mouse using this tab
  • Click “Apply”

Changing Light Settings

  • Open the Redragon mouse software and go to the “Light tab”
  • Note that the mouse has 5 default profiles. You can change the Light settings from 16 million LED color options.
  • Click “Apply”

Not recognized?

  • Please note that our mouse runs without any drivers’ software for XP&WIN7&WIN8, the drivers’ software are only designed for customized functions and settings. When plugged into PC, (5~30 seconds) it starts working after all the lights turn on.
  • If WINDOWS did not identify the mouse, please choose “YES” when installing is prompted until finished.
  • If the “Firewall” prompts when installing, please choose “YES” until finished. Then restart your computer, it will work after the mouse information is loaded.

Warranty

18 months replacement warranty. Please contact us directly for warranty services.

M903 FAQ

Software and Manual

You can download the software and manual using the link below:

http://www.eagletec.com/downloads/

Macro

If you want to use and record actions using Macros please complete the following steps.

Step 1 – Click the button that you want to use.

Step 2 – Got to Macro -> Macro Manager

Step 3 – Record the actions that you want to use. For example, if you need to record continuously pressing the left or right click, click on Mouse Actions located at the bottom right corner, and then click [Left button] or [Right button].

Step 4 – When you want to cancel the process, press the stop button to cancel this function.

Cancelling Macro

Press and hold the button continuously until the macro process stops.

Connection Quick Fix

Try to use a different USB port and restart your PC. If the problem persists, contact customer support.

Binding Keys

  • Open the Redragon mouse software and go to the “MAIN tab”
  • Choose the button you want to customize
  • Click the button and a menu list will appear
  • If the key that you want to bind is not in the list, choose single key for single key command (i.e. [ENTER]) and Combo Key for key combination commands (i.e. [CTRL]+[ALT]+{DELETE])
  • Click “Apply”

Changing DPI

  • Open the Redragon mouse software and go to the “DPI tab”
  • Note that the mouse has 5 default profiles DPI1-DPI5. You can change the DPI settings up to 4000 DPI on every profile of the mouse using this tab.
  • Click “Apply”

Changing Light Settings

  • Open the Redragon mouse software and go to the “Light tab”
  • Note that the mouse has 5 default profiles. You can change the Light settings from 16 million LED color options.
  • Click “Apply”

Not recognized

  • Please note that our mouse runs without any drivers’ software for XP&WIN7&WIN8, the drivers’ software are only designed for customized functions and settings. When plugged into PC, (5~30 seconds) it starts working after all the lights are turned on.
  • If WINDOWS did not identify the mouse, please choose “YES” when installing is prompted until finished.
  • If the “Firewall” prompts when installing, please choose “YES” until finished. Then restart your computer, it will work after the mouse information is loaded.

Warranty

18 months replacement warranty. Please contact us directly for warranty services.

M701 FAQ

Software and Manual

 You can download the software and manual using the link below:

http://www.eagletec.com/downloads/

 Macro

If you want to use and record actions using Macros please do the following steps.

Step 1 – Click the button that you want to use.

Step 2 – Got to Macro -> Macro Manager

Step 3 – Record the actions that you want to use. For example, if you need to record continuously pressing the left or right click, click on Mouse Actions located at the bottom right corner, and then click [Left button] or [Right button].

Step 4 – When you want to cancel the process, press the stop button to cancel this function.

Connection Quick Fix

Try to use a different USB port and restart your PC. If the problem persists, contact our customer support team.

Binding Keys

  • Open the Redragon mouse software and go to the “MAIN tab”
  • Choose the button you want to customize
  • Click the button and a menu list will appear
  • If the key that you want to bind is not in the list, choose single key for single key command (i.e. [ENTER]) and Combo Key for key combination commands (i.e. [CTRL]+[ALT]+{DELETE])
  • Click “Apply”

Changing DPI

  • Open the Redragon mouse software and go to the “DPI tab”
  • Note that the mouse has 5 default profiles DPI1-DPI5 up to 3500 DPI
  • Click “Apply”

Changing Light Settings 

  • Open the Redragon mouse software and go to the “Light tab”
  • Please note that this mouse is defaulted to display 6 different LED modes .
  • To turn off the LED backlight, go to effects and click “closed”

 Not recognized?

  • Please note that our mouse runs without any drivers’ software for XP&WIN7&WIN8, the drivers’ software are only designed for customized functions and settings. When plugged into PC, (5~30 seconds) it starts working after all the lights turn on.
  • If WINDOWS did not identify the mouse, please choose “YES” when installing is prompted until finished.
  • If the “Firewall” prompts when installing, please choose “YES” until finished. Then restart your computer, it will work after the mouse information is loaded.

Warranty

 18 months replacement warranty. Please contact us directly for warranty services.

M902 FAQ

Software and Manual

You can download the software and manual using the link below:

http://www.eagletec.com/downloads/

Macro

If you want to use and record actions using Macros please do the following steps.

Step 1 – Click the button that you want to use.

Step 2 – Got to Macro -> Macro Manager

Step 3 – Record the actions that you want to use. For example, if you need to record continuously pressing the left or right click, click on Mouse Actions located at the bottom right corner, and then click [Left button] or [Right button].

Step 4 – When you want to cancel the process, press the stop button to cancel this function.

Cancelling Macro

Press and hold the button continuously until the macro process stops.

Connection Quick Fix

Try to use a different USB port and restart your PC. If the problem persists, contact our customer support team.

Binding Keys

  • Open the Redragon mouse software and go to the “MAIN tab”
  • Choose the button you want to customize
  • Click the button and a menu list will appear
  • If the key that you want to bind is not in the list, choose single key for single key command (i.e. [ENTER]) and Combo Key for key combination commands (i.e. [CTRL]+[ALT]+{DELETE])
  • Click “Apply”

Changing DPI

  • Open the Redragon mouse software and go to the “DPI tab”
  • Note that the mouse has 5 default profiles DPI1-DPI5. You can change the DPI settings up to 16400 DPI on every profile of the mouse using this tab
  • Click “Apply”

Changing Light Settings

  • Open the Redragon mouse software and go to the “Light tab”
  • Please note that this mouse is defaulted to display 5 different LED modes but you have an option on your preference on the light rotation.
  • To turn off the LED backlight, go to effects and click “off”

Not recognized?

  • Please note that our mouse runs without any drivers’ software for XP&WIN7&WIN8, the drivers’ software are only designed for customized functions and settings. When plugged into PC, (5~30 seconds) it starts working after all the lights turn on.
  • If WINDOWS did not identify the mouse, please choose “YES” when installing is prompted until finished.
  • If the “Firewall” prompts when installing, please choose “YES” until finished. Then restart your computer, it will work after the mouse information is loaded.

Warranty

18 months replacement warranty. Please contact us directly for warranty services.

M702 FAQ

Software and Manual

 You can download the software and manual using the link below:

http://www.eagletec.com/downloads/

Macro

If you want to use and record actions using Macros please do the following steps.

Step 1 – Click the button that you want to use.

Step 2 – Got to Macro -> Macro Manager

Step 3 – Record the actions that you want to use. For example, if you need to record continuously pressing the left or right click, click on Mouse Actions located at the bottom right corner, and then click [Left button] or [Right button].

Step 4 – When you want to cancel the process, press the stop button to cancel this function.

Connection Quick Fix

Try to use a different USB port and restart your PC. If the problem persists, contact our customer support team.

Binding Keys

  • Open the Redragon mouse software and go to the “MAIN tab”
  • Choose the button you want to customize
  • Click the button and a menu list will appear
  • If the key that you want to bind is not in the list, choose single key for single key command (i.e. [ENTER]) and Combo Key for key combination commands (i.e. [CTRL]+[ALT]+{DELETE])
  • Click “Apply”

Changing DPI

  • Open the Redragon mouse software and go to the “DPI tab”
  • Note that the mouse has 5 default profiles DPI1-DPI5. You can change the DPI settings up to 4000 DPI of every profile of the mouse using this tab
  • Click “Apply”

Changing Light Settings

  • Open the Redragon mouse software and go to the “Light tab”
  • Note that the mouse has 5 default profiles. You can change the Light settings from 16 million LED color options.
  • Click “Apply”

Not recognized?

  • Please note that our mouse runs without any drivers’ software for XP&WIN7&WIN8, the drivers’ software are only designed for customized functions and settings. When plugged into PC, (5~30 seconds) it start working after all the lights turned on.
  • If WINDOWS did not identify the mouse, please choose “YES” when installing is prompted until finished.
  • If the “Firewall” prompts when installing, please choose “YES” until finished. Then restart your computer, it will work after the mouse information is loaded.

Warranty

18 months replacement warranty. Please contact us directly for warranty services.

 

K104 / KS04 FAQ

Software and Manual

You can download the software and manual using the link below:

http://www.eagletec.com/downloads/

Connection Issue (Keyboard)

Check the following:

  • Make sure that the battery is new and installed properly
  • Reinsert nano receiver to a known good USB port
  • Reinsert the battery and while the Red LEDs at the top right corner are lit up Press and hold the ” ESC ”   button and press ” K ” button for 2 seconds

Connection Issue (Mouse)

Check the following:

  • Make sure that the battery is new and installed properly
  • Reinsert nano receiver to a known good USB port
  • Click on the right button and the scroll button at the same time for 10 seconds (while the USB adapter is plugged into the USB port)

Warranty

12 months replacement warranty. Please contact us directly for warranty services.

K005 / KS03 FAQ

Software and Manual

You can download the software and manual using the link below:

http://www.eagletec.com/downloads/

K005/KS03 Mouse Software

To fins the installed software, follow these steps:

  1. Go to Start button
  2. Click All programs
  3. Click 5-button mouse
  4. Click Driver Configuration
  5. Mouse icon will appear on your taskbar
  6. Double Click the icon and you can program the buttons

There are 33 options for button configuration:

  1. Click
  2. Auto Scroll
  3. Right Click
  4. Back Command
  5. Forward Command
  6. Copy
  7. Cut
  8. Paste
  9. Mark
  10. Double Click
  11. Delete
  12. Open my Computer
  13. Mail
  14. WWW
  15. Scroll Repeat Up
  16. Scroll Repeat Down
  17. Application Switch
  18. Close Window
  19. Scroll Left
  20. Scroll Right
  21. Redo
  22. Undo
  23. Run…
  24. Start Menu
  25. Word
  26. Excel
  27. Power Point
  28. Calculator
  29. Log off
  30. Maximize
  31. Minimize
  32. Zoom –
  33. Zoom +

Connection Quick Fix

Try using a different USB port and restarting your PC. If the problem persists, contact our customer support team.

Warranty

12 months replacement warranty. Please contact us directly for warranty services.

MR5M2509 FAQ

Software and Manual

You can download the software and manual using the link below:

http://www.eagletec.com/downloads/

Connection Issue

  • Make sure that the battery is new and installed properly
  • Reinsert nano receiver to a known good USB port
  • Click on the right button and the scroll button at the same time for 10 seconds (while the USB adapter is plugged into the USB port)

Warranty

12 months replacement warranty. Please contact us directly for warranty services.

M130 FAQ

Software and Manual

You can download the software and manual using the link below:

http://www.eagletec.com/downloads/

Connection Issue

Check the following:

  • Make sure that the battery is new and installed properly
  • For some Smartphones with Bluetooth, the Bluetooth protocol is not complete and they do not support Bluetooth mice well. Often times, they can find and connect to the mouse but response is slow.
  • For USB Bluetooth dongles, the higher the version the better. For example, a V4.0 Bluetooth dongle is better than a V2.0 one. *Note* some Bluetooth USB dangles’ working frequency is not accurate. Please try to use another dongle if you have problems with the mouse connection.

Warranty

12 months replacement warranty. Please contact us directly for warranty services.

How To... (9)

K501 FAQ

You can download the manual using the link below:

http://www.eagletec.com/downloads/

Programmable G Keys

 The eight “G” keys are programmable for user defined macros. If a certain keystroke combination (such as Ctrl + V) is useful in a particular program or game, you can assign it to a G key (G1-G8).

How to program the G1-G8 keys:

Step 1 – Press the red (upper right) double circle key to begin macro recording

Step 2 – Select and press any of the G1-G8 keys

Step 3 – Enter your keystroke combination (such as Ctrl + V) (* up to 42 keys)

Step 4 – Press the red (upper right) double circle key to finalize macro recording

* See manual for macro playback speed options.

Warranty

18 months replacement warranty. Please contact us directly for warranty services.

K502 FAQ

Manual

You can download the manual using the link below:

http://www.eagletec.com/downloads/

[W] [A] [S] [D] Keys

To interchange the function of direction key, please do the procedure below:

Step 1 – Press and hold the [FN] key

Step 2 – Press the [W] key to interchange the function of the four letter keys [W] [A] [S] [D] and four direction keys [UP] [DOWN] [LEFT] [RIGHT]

Step 3 – Repeat the above operation and restore the previous setting

Warranty

18 months replacement warranty. Please contact us directly for warranty services.

M601 / M602 FAQ

Software and Manual

You can download the software and manual using the link below:

http://www.eagletec.com/downloads/

M601 Software

To find the installed software, here are the steps that you can follow:

  1. Go to Start button
  2. Click All programs
  3. Click 5-button mouse
  4. Click Driver Configuration
  5. Mouse icon will appear on your taskbar
  6. Double Click the icon and you can program the buttons

It has 33 options for button configuration:

  1. Click
  2. Auto Scroll
  3. Right Click
  4. Back Command
  5. Forward Command
  6. Copy
  7. Cut
  8. Paste
  9. Mark
  10. Double Click
  11. Delete
  12. Open my Computer
  13. Mail
  14. WWW
  15. Scroll Repeat Up
  16. Scroll Repeat Down
  17. Application Switch
  18. Close Window
  19. Scroll Left
  20. Scroll Right
  21. Redo
  22. Undo
  23. Run…
  24. Start Menu
  25. Word
  26. Excel
  27. Power Point
  28. Calculator
  29. Log off
  30. Maximize
  31. Minimize
  32. Zoom –
  33. Zoom +

Connection Quick Fix

Try to use a different USB port and restart your PC. If the problem persist contact us directly.

Warranty

18 months replacement warranty. Please contact us directly for warranty services.

 

M801 / M901 FAQ

Software and Manual

You can download the software and manual using the link below:

http://www.eagletec.com/downloads/

Macro

If you want to use and record actions using Macros please do the following steps.

Step 1 – Click the button that you want to use.

Step 2 – Got to Macro -> Macro Manager

Step 3 – Record the actions that you want to use. For example, if you need to record continuously pressing the left or right click, click on Mouse Actions located at the bottom right corner, and then click [Left button] or [Right button].

Step 4 – When you want to cancel the process, press the stop button to cancel this function.

Cancelling Macro

Please note that this Redragon Mouse will not be able to cancel this function, once it starts, it will perform the process until it finished.

Connection Quick Fix

Try to use a different USB port and restart your PC. If the problem persists, contact our customer support team.

Binding Keys

  • Open the Redragon mouse software and go to the “MAIN tab”
  • Choose the button you want to customize
  • Click the button and a menu list will appear
  • If the key that you want to bind is not in the list, choose single key for single key command (i.e. [ENTER]) and Combo Key for key combination commands (i.e. [CTRL]+[ALT]+{DELETE])
  • Click “Apply”

Changing DPI

  • Open the Redragon mouse software and go to the “DPI tab”
  • Note that the mouse has 5 default profiles DPI1-DPI5. You can change the DPI settings up to 16400 DPI of every profile of the mouse using this tab
  • Click “Apply”

Changing Light Settings

  • Open the Redragon mouse software and go to the “Light tab”
  • Note that the mouse has 5 default profiles. You can change the Light settings from 16 million LED color options.
  • Click “Apply”

Not recognized?

  • Please note that our mouse runs without any drivers’ software for XP&WIN7&WIN8, the drivers’ software are only designed for customized functions and settings. When plugged into PC, (5~30 seconds) it starts working after all the lights turn on.
  • If WINDOWS did not identify the mouse, please choose “YES” when installing is prompted until finished.
  • If the “Firewall” prompts when installing, please choose “YES” until finished. Then restart your computer, it will work after the mouse information is loaded.

Warranty

18 months replacement warranty. Please contact us directly for warranty services.

M903 FAQ

Software and Manual

You can download the software and manual using the link below:

http://www.eagletec.com/downloads/

Macro

If you want to use and record actions using Macros please complete the following steps.

Step 1 – Click the button that you want to use.

Step 2 – Got to Macro -> Macro Manager

Step 3 – Record the actions that you want to use. For example, if you need to record continuously pressing the left or right click, click on Mouse Actions located at the bottom right corner, and then click [Left button] or [Right button].

Step 4 – When you want to cancel the process, press the stop button to cancel this function.

Cancelling Macro

Press and hold the button continuously until the macro process stops.

Connection Quick Fix

Try to use a different USB port and restart your PC. If the problem persists, contact customer support.

Binding Keys

  • Open the Redragon mouse software and go to the “MAIN tab”
  • Choose the button you want to customize
  • Click the button and a menu list will appear
  • If the key that you want to bind is not in the list, choose single key for single key command (i.e. [ENTER]) and Combo Key for key combination commands (i.e. [CTRL]+[ALT]+{DELETE])
  • Click “Apply”

Changing DPI

  • Open the Redragon mouse software and go to the “DPI tab”
  • Note that the mouse has 5 default profiles DPI1-DPI5. You can change the DPI settings up to 4000 DPI on every profile of the mouse using this tab.
  • Click “Apply”

Changing Light Settings

  • Open the Redragon mouse software and go to the “Light tab”
  • Note that the mouse has 5 default profiles. You can change the Light settings from 16 million LED color options.
  • Click “Apply”

Not recognized

  • Please note that our mouse runs without any drivers’ software for XP&WIN7&WIN8, the drivers’ software are only designed for customized functions and settings. When plugged into PC, (5~30 seconds) it starts working after all the lights are turned on.
  • If WINDOWS did not identify the mouse, please choose “YES” when installing is prompted until finished.
  • If the “Firewall” prompts when installing, please choose “YES” until finished. Then restart your computer, it will work after the mouse information is loaded.

Warranty

18 months replacement warranty. Please contact us directly for warranty services.

M701 FAQ

Software and Manual

 You can download the software and manual using the link below:

http://www.eagletec.com/downloads/

 Macro

If you want to use and record actions using Macros please do the following steps.

Step 1 – Click the button that you want to use.

Step 2 – Got to Macro -> Macro Manager

Step 3 – Record the actions that you want to use. For example, if you need to record continuously pressing the left or right click, click on Mouse Actions located at the bottom right corner, and then click [Left button] or [Right button].

Step 4 – When you want to cancel the process, press the stop button to cancel this function.

Connection Quick Fix

Try to use a different USB port and restart your PC. If the problem persists, contact our customer support team.

Binding Keys

  • Open the Redragon mouse software and go to the “MAIN tab”
  • Choose the button you want to customize
  • Click the button and a menu list will appear
  • If the key that you want to bind is not in the list, choose single key for single key command (i.e. [ENTER]) and Combo Key for key combination commands (i.e. [CTRL]+[ALT]+{DELETE])
  • Click “Apply”

Changing DPI

  • Open the Redragon mouse software and go to the “DPI tab”
  • Note that the mouse has 5 default profiles DPI1-DPI5 up to 3500 DPI
  • Click “Apply”

Changing Light Settings 

  • Open the Redragon mouse software and go to the “Light tab”
  • Please note that this mouse is defaulted to display 6 different LED modes .
  • To turn off the LED backlight, go to effects and click “closed”

 Not recognized?

  • Please note that our mouse runs without any drivers’ software for XP&WIN7&WIN8, the drivers’ software are only designed for customized functions and settings. When plugged into PC, (5~30 seconds) it starts working after all the lights turn on.
  • If WINDOWS did not identify the mouse, please choose “YES” when installing is prompted until finished.
  • If the “Firewall” prompts when installing, please choose “YES” until finished. Then restart your computer, it will work after the mouse information is loaded.

Warranty

 18 months replacement warranty. Please contact us directly for warranty services.

M902 FAQ

Software and Manual

You can download the software and manual using the link below:

http://www.eagletec.com/downloads/

Macro

If you want to use and record actions using Macros please do the following steps.

Step 1 – Click the button that you want to use.

Step 2 – Got to Macro -> Macro Manager

Step 3 – Record the actions that you want to use. For example, if you need to record continuously pressing the left or right click, click on Mouse Actions located at the bottom right corner, and then click [Left button] or [Right button].

Step 4 – When you want to cancel the process, press the stop button to cancel this function.

Cancelling Macro

Press and hold the button continuously until the macro process stops.

Connection Quick Fix

Try to use a different USB port and restart your PC. If the problem persists, contact our customer support team.

Binding Keys

  • Open the Redragon mouse software and go to the “MAIN tab”
  • Choose the button you want to customize
  • Click the button and a menu list will appear
  • If the key that you want to bind is not in the list, choose single key for single key command (i.e. [ENTER]) and Combo Key for key combination commands (i.e. [CTRL]+[ALT]+{DELETE])
  • Click “Apply”

Changing DPI

  • Open the Redragon mouse software and go to the “DPI tab”
  • Note that the mouse has 5 default profiles DPI1-DPI5. You can change the DPI settings up to 16400 DPI on every profile of the mouse using this tab
  • Click “Apply”

Changing Light Settings

  • Open the Redragon mouse software and go to the “Light tab”
  • Please note that this mouse is defaulted to display 5 different LED modes but you have an option on your preference on the light rotation.
  • To turn off the LED backlight, go to effects and click “off”

Not recognized?

  • Please note that our mouse runs without any drivers’ software for XP&WIN7&WIN8, the drivers’ software are only designed for customized functions and settings. When plugged into PC, (5~30 seconds) it starts working after all the lights turn on.
  • If WINDOWS did not identify the mouse, please choose “YES” when installing is prompted until finished.
  • If the “Firewall” prompts when installing, please choose “YES” until finished. Then restart your computer, it will work after the mouse information is loaded.

Warranty

18 months replacement warranty. Please contact us directly for warranty services.

M702 FAQ

Software and Manual

 You can download the software and manual using the link below:

http://www.eagletec.com/downloads/

Macro

If you want to use and record actions using Macros please do the following steps.

Step 1 – Click the button that you want to use.

Step 2 – Got to Macro -> Macro Manager

Step 3 – Record the actions that you want to use. For example, if you need to record continuously pressing the left or right click, click on Mouse Actions located at the bottom right corner, and then click [Left button] or [Right button].

Step 4 – When you want to cancel the process, press the stop button to cancel this function.

Connection Quick Fix

Try to use a different USB port and restart your PC. If the problem persists, contact our customer support team.

Binding Keys

  • Open the Redragon mouse software and go to the “MAIN tab”
  • Choose the button you want to customize
  • Click the button and a menu list will appear
  • If the key that you want to bind is not in the list, choose single key for single key command (i.e. [ENTER]) and Combo Key for key combination commands (i.e. [CTRL]+[ALT]+{DELETE])
  • Click “Apply”

Changing DPI

  • Open the Redragon mouse software and go to the “DPI tab”
  • Note that the mouse has 5 default profiles DPI1-DPI5. You can change the DPI settings up to 4000 DPI of every profile of the mouse using this tab
  • Click “Apply”

Changing Light Settings

  • Open the Redragon mouse software and go to the “Light tab”
  • Note that the mouse has 5 default profiles. You can change the Light settings from 16 million LED color options.
  • Click “Apply”

Not recognized?

  • Please note that our mouse runs without any drivers’ software for XP&WIN7&WIN8, the drivers’ software are only designed for customized functions and settings. When plugged into PC, (5~30 seconds) it start working after all the lights turned on.
  • If WINDOWS did not identify the mouse, please choose “YES” when installing is prompted until finished.
  • If the “Firewall” prompts when installing, please choose “YES” until finished. Then restart your computer, it will work after the mouse information is loaded.

Warranty

18 months replacement warranty. Please contact us directly for warranty services.

 

K005 / KS03 FAQ

Software and Manual

You can download the software and manual using the link below:

http://www.eagletec.com/downloads/

K005/KS03 Mouse Software

To fins the installed software, follow these steps:

  1. Go to Start button
  2. Click All programs
  3. Click 5-button mouse
  4. Click Driver Configuration
  5. Mouse icon will appear on your taskbar
  6. Double Click the icon and you can program the buttons

There are 33 options for button configuration:

  1. Click
  2. Auto Scroll
  3. Right Click
  4. Back Command
  5. Forward Command
  6. Copy
  7. Cut
  8. Paste
  9. Mark
  10. Double Click
  11. Delete
  12. Open my Computer
  13. Mail
  14. WWW
  15. Scroll Repeat Up
  16. Scroll Repeat Down
  17. Application Switch
  18. Close Window
  19. Scroll Left
  20. Scroll Right
  21. Redo
  22. Undo
  23. Run…
  24. Start Menu
  25. Word
  26. Excel
  27. Power Point
  28. Calculator
  29. Log off
  30. Maximize
  31. Minimize
  32. Zoom –
  33. Zoom +

Connection Quick Fix

Try using a different USB port and restarting your PC. If the problem persists, contact our customer support team.

Warranty

12 months replacement warranty. Please contact us directly for warranty services.